How to Update your Chromebook + Tips and Fixes

Update your Chromebook

1. Turn on your Chromebook.
   
2. Connect your Chromebook to Wi-Fi.
3. At the bottom right, select the time.
4. Select Settings .
5. At the bottom of the left panel, select About Chrome OS.
6. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
7. Select Check for updates.
8. If your Chromebook finds a software update, it will start to download automatically.

Factory reset your Chromebook

1. Sign out of your Chromebook.
2. Press and hold Ctrl + Alt + Shift + r.
3. Select Restart.
4. In the box that appears, select Powerwash  Continue.
5. Follow the steps that appear and sign in with your Google Account
   
6. Once you've reset your Chromebook:
   • Follow the onscreen instructions to set up your Chromebook
   • Check if the problem is fixed

If your Chromebook will not charge or turn on, Hard Reset your Chromebook

1. Turn off your Chromebook.
2. Press and hold Refresh  + tap Power . 
3. When your Chromebook starts up, release Refresh .

Alternately, you can try:

1. Press and hold Refresh  + Power  for 10 seconds. 
   
2. Release both buttons.
3. Press Power .